After you sign-up on TwinRed platform, your account is placed under review.
As soon as your email is verified, your account will be activated.
However your account will still keep incomplete until you fill your Account Information (in Settings under your username at the top of the portal screen) and Payment information (in your Portal under Accounting tab > Payment Information).
You can contact your Account Manager (details on the top right of your TwinRed dashboard) or email us at support@twinred.com for any assistance.