If you believe a website is infected with malware or an Ad is malicious, please report it to us sending an email to compliance@twinred.com and with the following information so we can take all the necessary action in the shortest possible time:


  • Date & Time of the incident
  • Description of the incident (user behaviour, malware alert, abusive ad, non-compliant ad,......)
  • Problematic URL
  • Country where the user was connected when the incident happened
  • Device
  • OS
  • Browser
  • Relevant screenshots (from the complaining end-user, from the antivirus, .......)